Shipping & Returns

Shipping Policy

Due to limitations on Lithium Ion Batteries, we only ship our electric bikes in the Continental United States.  We are sorry, but we do not ship e-bikes to Hawaii or Puerto Rico or to APO/FPO addresses. All electric bikes ship with a flat rate of $40.00 within the contiguous US.  All electric bikes ship via FedEx Ground.  Due to limitations on Lithium Ion Batteries, we are unable to offer expedited shipping at this time. 

 

E-Bikes will ship within 1-2 days processing time.  Once the order has been processed, we will email you a tracking number. Shipping times are dependent on location.

 

 

Return & Exchange Policy

 

Beach E Bikes offers a 30 day return policy.  You may return any electric bike purchased in new and unused condition for a full refund less shipping charges.  Return shipping charges are the responsibility of the recipient unless Beach E Bikes made a shipping error.  We will not process refunds on used equipment.

 

 

Refused Shipments

 

If the customer refuses delivery, we reserve the right to charge a flat fee of $100 for freight cost and restocking fees.  We cannot change or cancel orders that have shipped.  All refused orders will be treated as returns.